1. Privacy Officer
In accordance with Law 25, we have designated a person responsible for the protection of personal information: Jacinthe B. Email: info@delegationcanadaunitedworldgames.com Any question, access or rectification request, or complaint regarding your personal information may be sent to this person.
2. Information We Collect
As part of promoting, registering and managing sports delegations, we may collect: • Athlete identity: name, date of birth, gender, city, sport and category, level of play. • Parent/guardian contact details: name, email, phone. • Management information: uploaded documents, communication history, logistics (travel, accommodation). • Payment information: processed directly by our secure payment provider (Paysafe). We do not store any credit card data on our servers.
3. Purposes
Your information is used solely to: • Process registrations for selection camps (try-outs) and the delegation. • Handle payments, invoicing and receipts. • Communicate important event-related information (email, SMS). • Organize logistics (travel, accommodation, groups). • Respond to your requests and follow up.
4. Consent
By submitting a registration or newsletter form, you consent to the collection and use of your information for the purposes described above. You may withdraw your consent at any time by writing to info@delegationcanadaunitedworldgames.com, subject to applicable legal and contractual obligations.
5. Disclosure to Third Parties
We never sell your information. We share certain data only with service providers essential to operations, including: • Paysafe — secure payment processing. • Twilio — SMS notifications. • Cloud hosting provider — secure data storage. These providers are required to protect your information. Some data may be processed outside Quebec; appropriate safeguards are applied.
6. Data Retention
We keep your information only for as long as necessary for the purposes described, or as required by law (e.g. accounting and tax obligations). After that, information is securely destroyed or anonymized.
7. Security
We implement reasonable security measures (role-based access control, encrypted communications, restricted access to private documents) to protect your information against loss, theft and unauthorized access.
8. Your Rights
In accordance with Law 25 and applicable laws, you have the right to: • Access your personal information. • Request corrections if inaccurate. • Withdraw your consent. • Request portability of your computerized information. • File a complaint with Quebec's Commission d'accès à l'information (CAI). To exercise these rights, contact our privacy officer at info@delegationcanadaunitedworldgames.com.
9. Cookies
Our site uses cookies strictly necessary for its proper operation (e.g. remembering your language and consent preferences). We do not use advertising tracking cookies. You can manage cookies via the consent banner shown on your first visit.
10. Changes
We may update this policy to reflect legal or operational changes. The last updated date is shown at the top of this page.
Exercise your rights — Data access request
In accordance with Law 25, you may request access, rectification or deletion of your personal information. Fill out this form; our privacy officer will process your request.